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Email: [email protected]
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Home > Return Policy

Return Policy

Our Customer Service representatives determine eligibility for refunds and exchanges once customers have contacted us and explained their reason for return. Returning packages without prior approval from Customer Service will halt or delay your return.

Please email us within 7 days about reasons and the detailed items list of the returns. Then we'll decide if we should refund directly or request returns before refunding.  All returned items must be in brand-new condition, unused and with original tags and packaging and returen shipping cost charged by you. Requests to return items due to quality issues, damage during shipping, color/style/size error or allergic reaction from use must be accompanied by photos or other evidence that clearly shows the problem with the item received.

If you prefer replacement, we'll send them with your new orders and will not charge extra shipping cost.

When you reture the goods, you should declare the goods under 50USD for custom.